Returns & Exchanges

At STILLWATER, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn and unwashed items. Simply ensure all original tags are attached to receive a full refund or exchange.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Prepare Your Package

Securely pack your items in the original shipping mailer and include the printed packing slip to ensure faster processing at our warehouse.

3

Ship It Back

Download and print your prepaid shipping label, attach it to the outside of your package, and drop it off at any authorized courier location.

4

Receive Your Refund

Once our team inspects your return, we will issue a refund to your original payment method or ship out your new exchange items within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing